Terms of Service
Archstone Behavioral Health
501 W Perry St
Lantana, FL 33462
Phone: 561-652-6385
Effective Date: 3/23/26
1. Acceptance of Terms
By accessing or using services provided by Archstone Behavioral Health (“we,” “us,” or “our”), including our website, facilities, or any related services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Scope of Services
Archstone Behavioral Health provides behavioral health and related support services. These services may include clinical treatment, counseling, assessments, and educational resources. Services are subject to professional standards, availability, and individual eligibility.
3. Medical Disclaimer
Our services are intended for behavioral health support but do not replace emergency medical care. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately.
Participation in our services does not guarantee specific outcomes. Treatment results vary by individual.
4. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Participate honestly in treatment and communication
- Follow all facility policies and professional guidance
- Respect staff, other clients, and property
Failure to comply may result in suspension or termination of services.
5. Privacy and Confidentiality
We are committed to protecting your privacy in accordance with applicable laws, including HIPAA where applicable. Personal and health information is handled as described in our Privacy Policy.
However, confidentiality may be limited in situations required by law, such as:
- Risk of harm to yourself or others
- Abuse or neglect reporting requirements
- Court orders or legal obligations
6. Appointments and Cancellations
Clients are responsible for attending scheduled appointments. We request reasonable notice (typically 24 hours) for cancellations. Missed appointments or late cancellations may be subject to fees, where permitted by law.
7. Payment and Insurance
Payment for services is the responsibility of the client unless otherwise arranged through insurance or third-party payers. Coverage and benefits are subject to your insurance provider’s terms.
You agree to:
- Provide accurate insurance information
- Pay any applicable co-pays, deductibles, or uncovered services
8. Use of Website (if applicable)
If you access our website, you agree not to:
- Use it for unlawful purposes
- Attempt to gain unauthorized access to systems
- Distribute harmful or malicious content
We reserve the right to modify or discontinue website features at any time.
9. Intellectual Property
All content provided by Archstone Behavioral Health, including materials, branding, and resources, is protected by applicable intellectual property laws and may not be reproduced without permission.
10. Limitation of Liability
To the fullest extent permitted by law, Archstone Behavioral Health is not liable for:
- Indirect, incidental, or consequential damages
- Outcomes related to treatment decisions made in collaboration with clients
- Interruptions or delays in services beyond our control
11. Termination of Services
We reserve the right to terminate or refuse services if:
- Terms are violated
- Behavior is disruptive or unsafe
- Services are no longer clinically appropriate
Clients may also discontinue services at any time, subject to any applicable policies.
12. Changes to Terms
We may update these Terms of Service periodically. Changes will be posted with an updated effective date. Continued use of services constitutes acceptance of revised terms.
13. Governing Law
These Terms are governed by the laws of the State of Florida.
14. Contact Information
For questions regarding these Terms of Service, please contact:
Archstone Behavioral Health
501 W Perry St
Lantana, FL 33462
Phone: 561-652-6385
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.